Job Title:            Workshop Manager

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Area:                   Gauteng, KZN & Western Cape    

       

Salary:                Total Cost to Company (Negotiable)

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Position Type:   Full Time / Permanent / Contract (Dependent on Client)

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Requirements:

• Matric.

• Must have at least 3-5 years’ experience in aftermarket

• To have contactable references and good track record.

 

Key Responsibilities:

• Ensure an efficient and focused customer service in a passenger car workshop.

• Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).

• Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).

• Adherence to Company processes and systems.

• To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.

• To take accountability for staff recruitment, training and development

 

*A detailed Job Spec will be sent to shortlisted candidates