Job Title:            Workshop Manager

Area:                   Gauteng, KZN & Western Cape    

       

Salary:                Total Cost to Company (Negotiable)

Position Type:   Full Time / Permanent / Contract (Dependent on Client)

Requirements:

  • Matric.

  • Must have at least 3-5 years’ experience in aftermarket

  • To have contactable references and good track record.

 

Key Responsibilities:

  • Ensure an efficient and focused customer service in a passenger car workshop.

  • Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).

  • Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).

  • Adherence to Company processes and systems.

  • To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.

  • To take accountability for staff recruitment, training and development

 

*A detailed Job Spec will be sent to shortlisted candidates

NB: Should you not meet all requirements above, please do not apply for this position as your application will automatically be rejected. 

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